Technical Support Services

Imagine Thought is dedicated to providing the highest quality IT Consulting, Custom Software Development, and Computer Support Services in the industry. We focus on complete, end-to-end solutions, tailored to fit the needs of each individual customer. We urge you to contact us at anytime if you have specific questions about any of our productrs or services. Our contact information can be found on our Contact page and our representatives are standing by to answer your questions!

computer and software support services

Finding the Correct Solution for Your Business

Are you confused about what kinds of software and computer systems are available to meet your needs? Are you unsure if buying a system or building a system is the better choice? We can help you evaluate the options, analyze the pro’s and con’s of the solutions available, and help you determine the best choice for your EXACT business needs. Contact us today to discuss your needs and figure out which system is the right choice for your business!

Software Support Services

Are you having problems with your computer software? We can help you find solutions to your software problems! Our highly-skilled representatives will diagnose your computer problems to determine the root cause of your issue and help determine a workable solution to fit your needs. We provide both online and on-site computer support services on an as-needed or on-going basis, depending on your exact scenario. Contact us today to find out more about our support services!

Hardware Support Services

Not sure what kind of computer hardware you need for your business infrastructure? Imagine Thought is a provider of hardware support services for your computer and network systems. Put an end to your computer systems nightmare TODAY – our highly-skilled representatives will find the PERFECT solution for your exact business scenario and recommend the necesssary computer hardware for your business needs. Contact us today to find out more about our hardware support services!

Computer Consulting and Software Consulting Services

How Our Services Work

Step 1: Initial Consultation

The first step to building your software project is discussing the project and figuring out what exactly needs to be accomplished. Imagine Thought Software provides a free initial project consultation to get an overview of the project, assess project viability, and determine how best to proceed forward with your project. We typically accomplish this step over the phone, through a net meeting, or via email.

Discuss IT Consulting and Software Development Services

Step 2: Assessment and Project Analysis

Once we’ve discussed the basic idea of the project, the second step it to work with you to gather all of the specific requirements for your project. Your specific requirements for the project determine exactly how the project will be completed, but in general, there are two ways software projects are completed: As a single short-term project, or as an on-going, long-term project. After determining your exact requirements, we should understand what is needed to complete the project and we will provide you with an estimate of the costs as well as a written contract to complete the work.

IT Consulting and Software Project Assessment

Step 3: Design, Development, and Testing

Once the contract has been agreed upon and signed, our developers will begin the task of building your project. During this time, we will create a design, do the development work to implement your requirements, and then test out work to ensure everything is working in the product. We will most likely be in touch with you during this phase of the project, to clarify minor details or to get your ideas and thoughts about various designs for the final product. For larger projects and projects with longer timelines, we often use a system of milestones to assess progress along the way, so that we can ensure the project is on-schedule and will be completed in a timely manner.

Custom Programming and Software Development Services

Step 4: Product Demo and Customer Testing

Once development of the final product candidate has been completed, we typically setup a demo for you to review and do testing against, to ensure the final product is working to the specifications. We typically have some customer requests for features and iterations on small changes once the initial demo is viewed by all relevant parties. This phase helps us refine the demo to become the final product that will be delivered for the project.

Custom Software Application Demo Services

Step 5: Release to Production

Finally, once iteration on the demo work has ended and all final testing has been completed, Imagine Thought Software will deliver the final product files. We will then help you setup and get the systems up and running in your environment, to ensure everything is working correctly. Once the setup is completed, your business will be able to begin using the product for your daily business operations.

Denver Software Production Services

Step 6: Support, Training, and Updates

Once the project is completed, our services don’t end! Going forward, your business can rely on Imagine Thought Software to be there to help support you in the future. We’re here to help with any on-going support and maintenance issues with the products we create. We offer training and support services for your new employees who need to get up-to-speed quickly on the systems we create for your business. And we’re always here to help make future enhancements to any systems we create, should your needs expand in the future!

Denver Software Support and Software Maintenance Services

Imagine Thought is here to help you! If you have questions about our services, don’t know where to get started, or are just confused about how to solve your computer problem, don’t hesitate to let us know! We urge you to contact us at any time to inquire about our services, to discuss your computer needs, or to get a free estimate for your software project.

Imagine Thought offers a variety of software and database development services to meet your needs. We can help you with every aspect of the software life cycle – Planning, Design, Development, Testing, Production, and Maintenance. We urge you to contact us at any time to inquire about our services, to discuss your computer needs, or to get a free estimate for your software project.